Privacy Policy
No. 8 Property Group (“we”, “us”, “our”) is a Melbourne-based real estate and property investment company operating at no8propertygroup.com. We are committed to protecting the privacy of our clients, website visitors, and business partners in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information.
What Personal Information We Collect
Identity information — full name, date of birth
Contact information — email address, phone number, mailing/residential address
Financial information — income details, borrowing capacity, investment budget (for property advisory purposes)
Property preferences — desired property type, location, price range
Communication records — emails, enquiry forms, and call logs
Website usage data — IP address, browser type, pages visited, time spent on site (via cookies and analytics tools)
Third-party information — referrals from business affiliates or partners
How We Collect Personal Information
We use your personal information to:
Provide real estate sales, property investment advice, and property management services
Respond to your enquiries and communicate about properties
Assist first-home buyers, investors, and international clients with their property journey
Process transactions and prepare legal documentation
Comply with FIRB (Foreign Investment Review Board) requirements for international clients
Send you relevant property listings, market updates, and newsletters (with your consent)
Improve our website and service offerings
Meet our legal and regulatory obligations
Why We Collect and Use Your Information
We use your personal information to:
Provide real estate sales, property investment advice, and property management services
Respond to your enquiries and communicate about properties
Assist first-home buyers, investors, and international clients with their property journey
Process transactions and prepare legal documentation
Comply with FIRB (Foreign Investment Review Board) requirements for international clients
Send you relevant property listings, market updates, and newsletters (with your consent)
Improve our website and service offerings
Meet our legal and regulatory obligations.
Disclosure of Personal Information
We may share your personal information with:
Real estate solicitors and conveyancers involved in your property transaction
Finance brokers and mortgage lenders (with your consent)
FIRB and government bodies as required by Australian law
Business affiliates and service partners listed on our website (e.g., builders, developers)
IT and website service providers who assist in operating our platform
Analytics providers (e.g., Google Analytics) — in anonymised or aggregated form
We do not sell your personal information to third parties.
For international clients, we may transfer information overseas only where adequate protections are in place or with your explicit consent, in compliance with APP 8.
Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to:
Analyse traffic and visitor behaviour
Remember your preferences
Improve website performance
You may disable cookies through your browser settings; however, some features of our website may not function correctly as a result.
How We Store and Protect Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include:
Secure encrypted storage of digital records
Password-protected systems with restricted staff access
Secure physical filing of paper documents
Regular security reviews
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law
Your Rights & Access to Information
Under the Australian Privacy Principles, you have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent for marketing communications at any time
Lodge a complaint about how we handle your information
To exercise any of these rights, please contact us using the details below.
Marketing Communications
With your consent, we may send you property listings, market insights, and promotional materials. You may opt out of marketing emails at any time by:
Clicking the “unsubscribe” link in any marketing email, or
Contacting us directly at the details below
Third-Party Links
Our website may contain links to third-party websites (e.g., partner platforms, affiliate sites). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies
Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately.
Complaints
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us in the first instance. We will aim to resolve your complaint within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC)
Tel: 1300 363 992
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically
Contact Us
For any privacy-related enquiries, access requests, or complaints, please contact:
No. 8 Property Group